Terms of Service

Last updated: 27 March 2026

1. Introduction

These terms of service ("Terms") govern your use of the websites and applications operated by Grocode Ltd (company number 17109978), a company registered in England and Wales ("we", "us", "our").

By using our services, you agree to these Terms. If you do not agree, please do not use our services.

2. Our services

Grocode develops and operates mobile and web applications, including:

We may add, modify, or discontinue features or services at any time.

3. Accounts

Some features require you to create an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

For our Eleven app, parent or guardian consent is required for users under 13 years of age. The parent or guardian is responsible for their child's use of the service.

4. Subscriptions and payments

Some features are available only with a paid subscription. Subscriptions are billed through the Apple App Store or Google Play Store. Pricing, billing cycles, and cancellation terms are governed by the respective store's policies.

We reserve the right to change subscription pricing with reasonable notice.

5. Acceptable use

You agree not to:

6. Intellectual property

All content, designs, code, and trademarks associated with Grocode and our applications are the property of Grocode Ltd. You may not reproduce, distribute, or create derivative works without our written permission.

You retain ownership of any personal data and content you create within our applications.

7. Data and privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

8. Availability and warranties

We strive to keep our services available and reliable, but we do not guarantee uninterrupted access. Our services are provided "as is" without warranties of any kind, to the extent permitted by law.

9. Limitation of liability

To the fullest extent permitted by law, Grocode Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Termination

You may stop using our services at any time. We may suspend or terminate your access if you breach these Terms.

11. Changes to these terms

We may update these Terms from time to time. We will notify you of significant changes through our apps or website. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have questions about these Terms, contact us at contact@grocode.net.